Outside Sales Representative
Company: Race Telecommunications LLC
Location: Lancaster
Posted on: October 3, 2024
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Job Description:
Job Title:--Outside Sales
Representative--Classification:--Full-Time, Non-Exempt,
At-Will--Reports to:--Sales Manager--Department:--Sales and
Marketing--Location:--Onsite:--Lancaster, CA.--Location
Status:--Work will be primarily performed onsite in our office.
Travel to and work from other Race offices or other off-site
locations will be required.--Pay:--Salary + Bonus Incentive
Potential - Hourly rate $18-19/hr. - Total anticipated yearly
compensation between $36,000 - $75,000--Beware of scams that target
job seekers. Race Communications--will never--provide a job offer
without a comprehensive interview process (including in-person or
secure video conferencing), request sensitive information through
unsecure platforms such as email or text messaging, require
candidates to pay fees, or pressure candidates to act without
careful consideration. You can get more information about Race
Communications at--www.race.com--or by contacting our recruiting
team directly.----About Us:--As the leading provider of 10G fiber
internet in California, Race Communications is a company built by
the needs of the communities that we serve. In collaboration with
the California Public Utilities Commission and many non-profit
community advocacy groups, we build next-generation fiber
infrastructure where others won't, serving over 30 communities
across the state.--Working for Race means being dedicated to
bringing cutting-edge fiber internet to rural and urban
communities, providing opportunities, enhancing technology, and
enabling access for generations to come.----Summary:--As an Outside
Sales Representative at Race Communications, you will be
instrumental in expanding our customer base and driving revenue
growth. Your primary responsibility is to proactively engage
potential customers through direct interactions in their homes and
communities. You will serve as the face of Race Communications,
creating meaningful connections with individuals and effectively
conveying the exceptional value of our products and services to
secure their business. This role requires excellent communication
and customer service skills, as well as sales acumen to explain
products and services, address questions and complaints, and
provide effective solutions. You will also support Race
Communications' mission to bridge the digital divide between rural
and urban areas by promoting reliable, high-quality internet
services.--This individual should be able to communicate and work
effectively with external service representatives and internal team
members who possess a wide variety of backgrounds, personalities,
and communication skills. This individual should be able to work
effectively in a dynamic, fast-paced, and evolving environment
while maintaining a productive professional demeanor. This
individual must be capable of working independently, as well as
collaboratively with other Race team members across teams and
levels of our organization.----Qualifications and
Experience:--Eligibility to work in the US without
sponsorship--Minimum age requirement of 18 years--A valid driver's
license, subject to successful verification through a DMV check, is
mandatory--High school diploma, GED or equivalent required--Minimum
of one year of experience in sales, outside sales, or a related
field, with equivalent work experience in customer-facing roles
required--Demonstrated proficiency in utilizing CRM systems (e.g.,
Salesforce and Sales Rabbit) to manage customer data, track
interactions, and analyze customer behavior--Increased customer
base by 10-15% through the implementation of targeted relationship
management strategies, resulting in improved client satisfaction
and loyalty--Consistently meet or exceed monthly sales quota,
achieving a target of 44 door-to-door sales per month based on
market demand--Ability to travel moderate distances by both car and
foot to meet with clients and prospects, daily--Willingness to
participate and occasionally travel to attend sales and marketing
events, contributing to the company's outreach efforts and client
acquisition strategies--The ability to effectively communicate in
English, including speaking, reading, writing, and comprehension,
as necessary for effective job performance and workplace
communication--Proficiency in Spanish language
desirable----Skills:--Ability to listen, address questions and
customer complaints, and providing timely solutions--Proficient use
of MS Office tools (including Word, Excel, PowerPoint, and Teams)
and iPad for taking orders--Functional use of common office
equipment, computers, and office software--Strong time management
skills, with the ability to manage priorities and
workflow--Commitment to accuracy and high standards for quality of
work--Ability to work with all levels of team members and
management--Excellent problem resolution and customer service
skills--Ability to deal effectively with a diversity of individuals
at all organizational levels--Strong organizational skills that
reflect ability to perform and prioritize multiple tasks seamlessly
with excellent attention to detail--Excellent verbal and written
communication skills--Ability to work on complex projects with
general direction and minimal guidance--Versatility, flexibility,
and willingness to work within constantly changing priorities with
a sense of urgency--Good judgement with the ability to make timely
and sound decisions--Highly resourceful team-player, with the
ability to also be extremely effective independently--Ability to
effectively present information and respond to
questions----Essential Duties and Responsibilities:--Sales Outreach
and Customer Engagement:--Sources new sales opportunities through
door-to-door education of Race fiber optic internet, phone, and
television services--Identifies, assesses, and understands customer
needs and requirements to achieve customer satisfaction--Identifies
potential sales opportunities, and generates interest and sales
opportunities--Builds relationships and trust with customers
through open and interactive communication (listening)----Sales
Goals and Performance:--Meets or exceeds monthly sales goals set by
you and your manager--Manages creation and presentation of
quotations for opportunities as they are identified--Generates new
business and promotes growth of Race products--Product Knowledge
and Customer Service:--Gains and retains extensive product
knowledge as well as detailed comprehension of customer's
requirements for Race fiber optic internet, phone, and television
products--Provides accurate, valid, and complete information when
using our CRM and other software as provided--Documentation and
Compliance:--Keeps detailed records of customer interactions,
processes customer accounts, and files documents--Follows sales
team procedures and guidelines, along with policies outlined in the
Race Communications Employee Handbook--Sales Campaigns and
Events:--Participates in sales and marketing campaigns and attends
outside events (travel required)----Vehicle Maintenance and
Travel:--Maintains vehicle/equipment pre-op/post-op to be prepared
to perform required duties--Maintains a clean driving record as
defined by the current fleet insurance underwriter--Observes
hazards and reports any concerns or accidents to a supervisor or
safety professional; participates in the investigation process as
needed--Travels to multiple service locations across California and
occasionally beyond, including during adverse weather conditions,
while adhering strictly to safety protocols--Commutes extensively
by vehicle daily, both indoors and outdoors, to visit Race clients'
businesses and/or residences--Flexibility to work overtime,
including nights and weekends, as necessary--Safety
Protocols:--Adheres to safety protocols and guidelines outlined in
the Race employee handbook and job description to promote a safe
work environment--Other duties as necessary may include but are not
limited to:--Successfully completes assigned training and
examinations, as well as participate in ongoing performance and
development reviews, and goal setting--Be available to participate
in internal or external meetings, special functions, and
professional development opportunities--Cross-trains and shares
knowledge with other team members--Supports routine
tasks--Maintains a professional appearance, hygiene, and
demeanor----As Part of Our Team, You'll Enjoy:--100% Employer-paid
medical, dental, vision, and life for all our employees--401 (k)
with 100% Employer-matched up to 4% of your annual income--Generous
paid time off including sick, vacation, holiday and birthday
pay--Company provided equipment including uniforms, safety, tools,
vehicle, and tech--Free Race TV, highspeed internet, cable, and
phone service where available--Working as part of our diverse team
that fosters a culture of appreciation and collaboration, where
every member is valued as an integral part of our success----All
offers of employment are contingent until all pre-employment
requirements are met. These requirements, which vary by position,
may include drug and background screenings as well as Motor Vehicle
and DOT related screening and reporting requirements.--Race will
consider qualified job applicants with arrest and conviction
records for employment.----All new employees will participate in
the mandatory 'Speedway to Success' (Speedway) orientation at one
our offices located in either Chico, Farmersville, Lancaster, North
Palm Springs, Phelan, Pleasant Hill, San Francisco, Tehachapi, and
Yuba City, CA. The duration of the Speedway program spans from 1-3
weeks, depending on the position. During Speedway the schedule will
vary; you may not work full 8-hour days and there may be off
days.--Applicants further than 50 miles from these training
locations will be provided with necessary travel accommodations as
part of the onboarding process. Applicants 50 miles or less from
these locations will be considered regular commute. For those
working remotely, virtual attendance will depend on position
requirements. Further details will be provided to you during the
interview process, and before your start date.--.--Race
Communications is an equal opportunity employer who welcomes
applications from individuals (with or without reasonable
accommodation),--with the skills, experience, and dedication to
excel in their roles without regard to race, religion, color,
sex/gender (including pregnancy, childbirth, breastfeeding, or
related medical conditions), sex stereotype, gender identity/gender
expression and sexual orientation, national origin, ancestry,
physical or mental disability, medical condition, genetic
information/characteristics, marital status/registered domestic
partner status, age, sexual orientation, reproductive health
decision-making, military or veteran status or any other basis
protected by federal, state, or local law, ordinance, or
regulation.----Reasonable accommodation(s) for qualified
individuals with disabilities are available as part of the
application and interview processes. If accommodations are needed
during the application or interview process, or workplace
accommodations are required after a job offer is made, please
contact--recruiting@race.com--to initiate the interactive
process.----Updated: 09/2024Compensation details: 18-19 Hourly
WagePI846ab4ebaeff-25660-35695278
Keywords: Race Telecommunications LLC, Pico Rivera , Outside Sales Representative, Sales , Lancaster, California
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