Senior GSOC Analyst

Company: Crisis24
Location: Los Angeles
Posted on: November 8, 2024

Job Description:

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.The Senior Analyst will perform essential security monitoring and threat mitigation functions for our customers with employees and offices worldwide. The Security Analyst performs tactical-level threat intelligence functions, including collecting intelligence information and tracking physical threat activities that directly or indirectly affect employees, facilities, and interests globally.What You Will Work On

• Participate in security incident response daily, identifying and triaging potential impacts on employees and assets.
• Compose and track incidents to resolution; inform internal stakeholders in verbal or written updates via internal communication platforms (ex. SLACK and Gmail).
• Triage and escalate cases of workplace violence to relevant employee relations.
• Perform special projects and research as required by GOC management or as conditions warrant.The analyst will work in the GSOC located at the client's office in Los Angeles, CA. The analyst is expected to work 6:00pm - 6:00am Monday - Thursday to meet the needs of the client.The Senior Analyst will assess alerts and incidents for client impact, assist in producing specific briefings or presentations, manage emergency incidents using judgment and skills in accordance with commonly accepted incident management best practices and client policies and procedures, and perform other duties as assigned within the scope of the program.What You Will Bring
  • Bachelor's degree in a relevant field; advanced degrees and industry certifications preferred.
  • At least 3+ years of intelligence, security, and incident management experience.
  • Knowledge of security technologies, threat intelligence, and best practices in the industry.
  • Exceptional problem-solving skills, with the ability to make informed decisions in high-pressure situations.
  • Strong communication and interpersonal skills to liaise with internal and external stakeholders.
  • Proficiency in relevant software and tools for security management and incident reporting.
  • A commitment to upholding the highest ethical and professional standards in the security industry.
  • Ability to take initiative and multitask under pressure.
  • Ability to intake, evaluate, and sift large quantities of information.
  • Effective problem-solving, time management, and analytical skills.
  • Knowledge of world news and current events.
  • Strong written and verbal communication skills required, including accurate typing skills.
  • Knowledge of Microsoft Office, especially Word, Excel, and PowerPoint.
  • Knowledge of Google Earth and Maps or other Geographic Information System platforms.
  • Strong customer-service skills, especially in person and over the phone; ability to communicate across varying professional levels.
  • Work conditions: office setting and machine use. Shiftwork. Sitting, standing, walking, hearing, speaking, reading, writing.
  • Flexible hours and workdays are required to meet Crisis24 core 24/7 mission.
  • Required to commute to client's site for shiftwork.
  • Candidates will be asked to pass a background check as well as writing and technology aptitude screenings as a condition of employment.
  • Medical, Dental, Vision, and Life Insurance, Competitive 401k.
  • Employee Assistance Program (EAP).
  • Paid time off.
  • Pay Range: $58,000 - $62,000 (depending on experience, credentials, and qualifications).Information SecurityProtect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
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Keywords: Crisis24, Pico Rivera , Senior GSOC Analyst, Professions , Los Angeles, California