Head of Technical
Company: Comcast Corporation
Location: Newport Beach
Posted on: October 3, 2024
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Job Description:
Comcast brings together the best in media and technology. We
drive innovation to create the world's best entertainment and
online experiences. We are at the forefront of change and move at
an amazing pace, thanks to our remarkable people, who bring
cutting-edge products and services to life for millions of
customers every day. If you share in our passion for teamwork, our
vision to revolutionize industries and our goal to lead the future
in media and technology, we want you to fast-forward your career at
Comcast. Technical Product Manager, Video Product to join our
growing Product and Technology team. Reporting to the Director of
Product, Platform Systems & Services, the Sr. Technical Product
Manager, Video Product will be responsible for multiple facets of
the Xumo video streaming workflow from real-time ingestion and
broadcast of live streams from top-tier broadcasters around the
world through to players and software clients. This includes video
encoding, linear ad insertion, CDN integration, cloud video
infrastructure development and maintenance, real-time
troubleshooting, NOC monitoring and much more. Comcast and Charter
Communications will form a 50/50 joint venture that will bring our
world-class Flex streaming platform, 4K streaming devices, voice
remote and XClass TVs nationwide. You will want to join our
innovative team, because together we will develop and offer
consumers a next-generation streaming platform, with a world-class
user experience and navigation and all the top apps, bringing more
choice to the streaming marketplace. Comcast also will contribute
XUMO to the joint venture, our free ad-supported service that
currently delivers more than 200 unique streaming channels and
features hundreds of free content choices. Job Description Core
Responsibilities In this role, you will play a crucial role in
shaping the video playback experience for across all Xumo Play and
Xumo Enterprise distribution platforms As a key leader in our
organization, you will collaborate with cross-functional teams to
deliver best-in-class products that enhance our customers' viewing
experience Generate product strategy and execution that will drive
the success of our streaming services from signal acquisition,
encoding and transcoding, through to monetization and outbound
delivery Responsibilities include but are not limited to:
partnering with Video Engineering to create, maintain and innovate
the Video Engineering and Product roadmap communicating with
external Content Partners on various business matters related to
video streaming architecture, specification review, troubleshooting
and more close supervision of budget and related costs associated
with video infrastructure video operation support, to include
replication and deployment of key video services (in close
collaboration with Video Engineering team) build out and
supervision of new/advanced virtual Xumo NOC and corresponding
monitoring systems Take ownership of the product development
process, from ideation to launch, and ensure that all products meet
quality standards and are delivered on time and within budget
Exceptional organization skills will be necessary as this role will
closely liaise with Project Management Office Use data and
analytics to inform product decisions and continuously improve the
video playback experience for our viewers Stay up-to-date with the
latest developments in technology and use your knowledge to
identify opportunities for leveraging new technologies in full
video infrastructure stack Communicate product updates and progress
to key stakeholders, including senior leadership, and solicit
feedback to continually improve our products Represent the company
at industry events and conferences, sharing how Xumo approaches
FAST content delivery both for our owned and operated services and
via our syndication pipeline Ability to work non-traditional hours
(as needed) for various critical global events Consistent exercise
of independent judgment and discretion in matters of significance.
Must be able to work nights and weekends, variable schedule(s) and
overtime as necessary. Position is office based in Irvine, CA- 4
days/week & 1 day/week remote . Basic Qualifications Bachelor's
degree in technology related fields, such as Computer Science,
Information Systems, or related technology certification Minimum of
five (5) years of planning, designing, developing and delivering
consumer software experiences Minimum of five (5) years of leading
and/or directly involved in product/software development with
relevant experience with OTT video streaming technologies
(HLS/DASH/DRM) and cloud infrastructure Excellent communication
skills with ability to drive and lead meetings around business
systems and/or related topics as well as efficiently and
effectively communicate with cross functional partners from highly
technical to business oriented Analytical mind & strong
problem-solving capabilities with experience launching/scaling
products and features to solve complex challenges Strong
collaborator with excellent written and verbal communication skills
Strong organizational, analytical, and troubleshooting skills
Strong process and systems background with knowledge and experience
in agile development/project methodologies Preferred Qualifications
Experience in Television/Broadcast, Media, Technology, or related
field Experience in video processing technologies, content delivery
networking, and/or ad insertions technologies, in TV or streaming
media products & services Experience with AWS Media Services as
well as related infrastructure (content delivery, edge compute,
serverless, storage, security) Experience with Content Management
and/or Asset Management Systems Proficiency with relational
databases, performing SQL queries, and other querying tools
Proficiency with Jira or similar product management tools Employees
at all levels are expected to: Understand our Operating Principles;
Own the customer experience - think and act in ways that put our
customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of
our game-changing technology, products and services, especially our
digital tools and experiences. Be an active part of the Net
Promoter System - a way of working that brings more employee and
customer feedback into the company - by joining huddles, making
call backs and helping us elevate opportunities to do better for
our customers. Respect and promote inclusion & diversity. Do what's
right for each other, our customers, investors and our communities.
It is not designed to contain or be interpreted as a comprehensive
inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer. We will consider
all qualified applicants for employment without regard to race,
color, religion, age, sex, sexual orientation, gender identity,
national origin, disability, veteran status, genetic information,
or any other basis protected by applicable law. The application
window is 30 days from the date job is posted, unless the number of
applicants requires it to close sooner or later. We believe that
benefits should connect you to the support you need when it matters
most, and should help you care for those who matter most. That's
why we provide an array of options, expert guidance and always-on
tools, that are personalized to meet the needs of your reality - to
help support you physically, financially and emotionally through
the big milestones and in your everyday life. Education Bachelor's
Degree While possessing the stated degree is preferred, Comcast
also may consider applicants who hold some combination of
coursework and experience, or who have extensive related
professional experience. Relevant Work Experience 10 Years
Keywords: Comcast Corporation, Pico Rivera , Head of Technical, IT / Software / Systems , Newport Beach, California
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